Kanopy Help
Watching Kanopy on Samsung TV
Setting up
Install the Kanopy app on a supported Samsung TV, then launch Kanopy.
If you don't have a Kanopy account, select Get Started and follow the on-screen prompts to create an account.
If you already have an account, select Log In and use one of these methods to log in:
- Enter your email address and Kanopy password, then select Log In.
- In a web browser, go to www.kanopy.com/link and enter the code displayed on your TV. (You'll be prompted to log in first if you haven't already done so in that browser.)
- In the Kanopy mobile app, go to More > Link Your Device and enter the code displayed on your TV.
Frequently asked questions
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No, you need to be a member of a subscribing library to access the films on Kanopy. Find out if your library participates.
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Select Settings in the top menu bar, then select My Library and choose the library you'd like to use. The screen will refresh to save your selection.
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No, you can only be logged in to one Kanopy account on your device at a time. To use a different Kanopy account on that device, you'll need to log out first.
Or, to access multiple libraries from your account, log in to your Kanopy account in a browser and add each library as a new membership under "My Memberships."
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Yes, you can log in to your account on as many devices as you like.
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From Settings (in the top menu bar), select My Library, then select Log Out.
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Select a film to see its details. The "CC" icon will be displayed below the title if it's closed captioned.
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While a video is playing, select Subtitles, then choose a subtitle option (or select Off to turn subtitles off). Some films may not offer subtitles or closed captions.
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Select a film to see its details, then select the + button.
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Select My Lists in the top menu bar. Films added to your watchlist from any device appear here.
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To set up parental controls, visit kanopy.com/parentalcontrols in a web browser. Once enabled, parental controls will be active when you log in to Kanopy on any device.
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This can happen when the aspect ratio of the film you're watching doesn't match your TV's aspect ratio. Adjusting your TV's picture settings or using a "fit to screen" option (if your TV has one) can resolve this issue.