Some libraries may limit the number of videos users can watch per month (the number will vary by library). If this is the case, you will see a "play credit tracker" at the top right of your library's Kanopy platform to alert you of how many play credits you have remaining for the month.
Play credits are used to play videos on Kanopy. Each video will use 1 play credit regardless of length, unless you are accessing from Kanopy Kids. Users are provided with a set number of play credits in their account each month which will reset at midnight on the first day of each calendar month. Unused play credits will not roll over into the next month.
Using a play credit
To use a play credit, you must press play on a video and have the video play for at least 5 seconds. Once a play credit is logged, you will have a full 3 days (72 hours) to watch the video as many times as you would like without using another play credit, even if a new month starts and your credits reset. Your Viewing History (when accessing from a web or mobile browser) will show any video that is still available to view in your 3 day window:
After the 3 day window has expired, another play credit will be used if you press play on the video again.
Using all available play credits
If you use all available play credits for the month you will not be able to play any videos until the 1st of the next month when your play credits reset. Additional play credits are not available for purchase at this time.
Accessing additional play credits
If you are a member of more than one subscribing library, you will also have access to the other library's play credits through your membership there. You can toggle between the different library platforms in the Memberships tab in your user dashboard, as well as keep track of how many play credits you have remaining at each library.