The Kanopy app is available in the Apple App Store for iPhone and iPad devices. In order to use the app, you will need a Kanopy account that has an active library membership. If you do not have one, follow the instructions below.
- Create a Kanopy account
When you open the Kanopy app you will presented with welcome screens. Swipe
through these and tap on “Sign Up”. Enter your first and last name, email address, and password, or click on the Facebook or Google social login button to create your account, then Sign Up. You will receive a verification email at the address you used to sign up - click the link in the email to verify your address.
- Add your library
Follow the prompts on the app to choose your library and add your card information, or sign in via your college/university log in if connecting through an academic library. Once your information has been successfully added, you’ll be able to proceed to watch the films on the app.
Frequently Asked Questions
What are the system requirements for the app?
In order to use the Kanopy app, you will need to be running at least Apple iOS 9.
What Dashboard features are available, and how do I access these?
You will be able to access your Watchlist and Memberships (labelled as "Profile") through the iOS app. To access, tap on the menu icon at the top left corner of your screen.
How do I access my viewing history?
Your full Viewing History is currently only available through the browser site. On the app, you will have access to a Continue Watching section where you will be able to find films that you have not yet completed. This section can be accessed in the menu.
Can the films be downloaded to my device for offline viewing?
You do need an Internet connection in order to play the films. They cannot be downloaded to your device.
How can I only allow playback on WiFi?
Navigate to the app menu and select Settings. Switch the Cellular Data toggle off (the switch will appear orange when on). When this is off, you will not be able to stream on the app unless you are connected to WiFi.
How can I adjust video quality?
Go to the app settings and select Video Quality. Two options will be displayed - Auto and Basic. When Auto is selected, the video will play at the highest quality possible (more information about video quality on Kanopy can be found here). When Basic is selected, the video quality will play at a lower resolution.
How do I enable closed captions/subtitles?
While the film is playing, tap on the speech bubble that appears at the top right corner of your screen. Select English (or your preferred language if available), and you will automatically be brought back to the video with closed captions/subtitles playing on your screen.