To use Kanopy on your Telstra TV, download the Kanopy app from the Telstra TV App Store. When the download is finished, launch Kanopy.
When you first open the Kanopy app on your Telstra TV, you'll be able to browse content. To play films, link your Kanopy account to your TV:
- Select any film and press Play. A code will be displayed on your screen.
- In a web browser, go to www.kanopy.com/link, enter the code from your TV, then click Submit. (If you aren't logged in, you'll be prompted to log in first.)
- Once your account is linked, the screen will refresh. Press OK to start watching films.
Frequently asked questions
What Telstra TV devices can I use to access Kanopy?
Kanopy is available for download on any Telstra TV device.
Can I access Kanopy if I don't belong to a subscribing library?
No, you need to be a member of a subscribing library to access the films on Kanopy. Find out if your library participates.
How do I access my other library memberships?
Press the * button on your remote to display a list of your memberships. Select a membership to access that library's content. Open the Settings menu and select Home to refresh your screen.
Can I log in to my device with multiple Kanopy accounts at the same time?
No, you can only be logged in to one Kanopy account on your device at a time. To use a different Kanopy account on that device, you'll need to log out first.
Or, to access multiple libraries from your account, log in to your Kanopy account in a browser and add each library as a new membership under "My Memberships."
Can I log in to my account on multiple devices at the same time?
Yes, you can log in to your account on as many devices as you like.
How do I log out of my account?
Select the Log out tab. Select Yes, log me out, then press OK to confirm.
How do I know if a film has closed captioning?
Select a film to see its details. The "CC" icon will be displayed below the title if it's closed captioned.
How do I access closed captions and subtitles?
Press the * button on your Telstra TV remote while a film is playing. A menu will appear with "Captions mode" highlighted. Press OK on the remote until "On always" appears. Click down and select Close to save and exit the menu. Some films may not offer subtitles or closed captions.
How do I add films to my watchlist?
Select a film to open its details. Press the down arrow so that + Watchlist is selected, then press OK to add the film to your watchlist.
How do I access my watchlist?
Press the left arrow button on your remote to open the side menu, then select My Lists. Films added to your watchlist from any device appear here.
How do I turn on parental controls?
To set up parental controls, visit kanopy.com/parentalcontrols in a web browser. Once enabled, parental controls will be active when you log in to Kanopy on any device.
Why is the picture being cut off?
This can happen when the aspect ratio of the film you're watching doesn't match your TV's aspect ratio. Adjusting your TV's picture settings, or using a "fit to screen" option (if your TV has one) can resolve this issue.