Deleting your account

When you delete your Kanopy account, your personally identifiable information will be removed within 30 days. Deleted accounts can't be recovered.

On the Kanopy website

To delete your account on the Kanopy website:

1. Go to www.kanopy.com and log in to your Kanopy account.
2. Select the account menu in the top-right corner and go to My Account > My Information.
3. Select Delete Account.
4. Log in with the email address and password for the account you want to delete.
5. Select Yes, delete my account.

On the Kanopy iOS or Android app

To delete your account on the Kanopy iOS or Android app:

1. Go to More > Settings.
2. Tap Delete Account.
3. Log in with the email address and password for the account you want to delete.
4. Tap Yes, delete my account.

On other platforms

If you need help deleting your account, please contact us. Please include the email address associated with your Kanopy account in your message.