Kanopy Help
Streaming access is currently limited
If you see the message "Streaming is currently limited at your library" or "Access is currently limited per your library's request:"
For public library patrons
You're likely seeing this message because your library has set a monthly budget on Kanopy to ensure long-term access for patrons. Once the monthly budget is used, patrons can't stream films until the library's budget resets the following month.
Unused tickets don't roll over to the next month when your library's Kanopy service resumes. Tickets reset to your library's monthly allowance at the beginning of each month.
For university or college library patrons
You're likely seeing this message because your library has chosen to limit the film collection available on Kanopy at this time.
If streaming isn't limited by your university but you can no longer access a film that used to be available, you can request that your library make this film available again. To do so, click Request Access at the bottom of the film's title card and complete the form with as much detail as possible.