In order to use the app, you will need a Kanopy account that has an active library membership. If you do not have one, follow the instructions below.
- Create a Kanopy account
When you open the Kanopy app you will presented with welcome screens. Swipe
through these and tap on “Sign Up”. Enter your first and last name, email address, and password, or click on the Facebook login button to create your account, then Sign Up. You will receive a verification email at the address you used to sign up - click the link in the email to verify your address.
- Add your library
Follow the prompts on the app to choose your library and add your card information, or sign in via your college/university log in if connecting through an academic library. Once your information has been successfully added, you’ll be able to proceed to watch the films on the app.
Frequently Asked Questions
Which devices are supported?
You will be able to download the Kanopy app on to the following devices:
What Dashboard features are available, and how do I access these?
You will be able to access your Watchlist and Memberships (labelled as "Profile") through the Amazon Fire app. To access, tap on the menu icon at the top left corner of your screen.
I set up my Kanopy account using a Google login. How do I access my account?
As Google login is not supported on Amazon devices, you will need to add a password to your account. To do this, you can either sign into your account from a web browser and add a password to your account by going to My Dashboard > Edit your profile, or by requesting a password reset from the app log in screen.
How do I reset my password?
On the login screen, tap the "Forgot password" link that appears below the Log In button. Enter your email address on the next screen and tap on "Reset Password". A password reset link will be sent to your email address where you will find further instructions to reset your password.
Can the films be downloaded to my device for offline viewing?
You do need an Internet connection in order to play the films. They cannot be downloaded to your device.
How can I only allow playback on WiFi?
Navigate to the app menu and select Settings. Switch the Cellular Data toggle off (the switch will appear orange when on). When this is off, you will not be able to stream on the app unless you are connected to WiFi.
How can I adjust video quality?
Go to the app settings and select Video Quality. Two options will be displayed - Auto and Basic. When Auto is selected, the video will play at the highest quality possible (more information about video quality on Kanopy can be found here). When Basic is selected, the video quality will play at a lower resolution.
How do I enable closed captions/subtitles?
While the film is playing, tap on the speech bubble that appears at the top right corner of your screen. Select English (or your preferred language if available), and you will automatically be brought back to the video with closed captions/subtitles playing on your screen.
How can I easily find films that I have not finished?
In the app menu, select "Continue Watching" (located beneath the Watchlist). This will display films that you have viewed before but have yet to complete.