How play credits work

Note: This article is for patrons who use Kanopy with a public library.

Play credits are used to play videos on Kanopy. Each month, you receive a set number of play credits from your library. Your play credits reset on the first day of each month (at midnight in your library's time zone), and unused play credits don't roll over to the next month.

When you log in to Kanopy, you'll see the play credit counter in the top-right corner of the homepage. The counter displays your remaining play credits out of your monthly total.

A film uses a play credit once you start it. Many films on Kanopy have a 48 or 72 hour viewing period, and you can watch the film as many times as you like during the viewing period without using another play credit.

Series and episodes

Some series, like those from A&E and The History Channel, require only one play credit to access an entire season for one viewing period (48 or 72 hours). Other series require a play credit for each episode you watch.

You can see how a series uses play credits in the Kanopy mobile app. If "Playlist" appears at the top of the title details page, only one play credit is required to access the entire series or season for one viewing period. If "Collection" appears at the top of the title details page, each episode will use a play credit.

Note: The supplier for each individual series decides how play credits are used when their series is viewed.

Updated: 11 September 2023 01:26 PM

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