Kanopy Help

Changing your email address or password

To change the email address or password for your Kanopy account:

  1. Log in to your Kanopy account in a web browser.
  2. Select the account menu in the top-right corner, then select My Account.
  3. account menu with my account highlighted
  4. On the My Information tab, select Edit.
  5. the my information tab with the edit button highlighted
  6. Enter your new email address or current and new passwords. (You can also edit your name, if needed.)
    Note: Your password must be at least 6 characters.
  7. Select Save.

If you get an error that says "The e-mail address is already registered," that email is associated with another Kanopy account. To fix this, log out and log back in using that email address, or contact support for more help.

Updated: 22 April 2025 03:35 PM

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