Kanopy Help

Using parental controls

Note: This article is for patrons who use Kanopy with a public library.

With Kanopy's parental controls enabled, you can only view titles in Kanopy Kids. To exit Kanopy Kids or watch videos outside of Kanopy Kids, you'll need to enter a four-digit PIN. Parental controls can only be managed from a browser. Parental control settings are linked to your Kanopy account and apply to all your devices.

To set up parental controls

  1. Log in to your Kanopy account from a web or mobile browser.
  2. Go to My Account and select Parental Controls.
  3. Enter a four-digit PIN and select Turn On.

To disable your PIN

  1. Log in to your Kanopy account from a web or mobile browser.
  2. Go to My Account, select Parental Controls, and enter your PIN.
  3. Select Turn Off.

To reset your PIN

  1. Log in to your Kanopy account from a web or mobile browser.
  2. Go to My Account, select to Parental Controls, and select Forgot PIN?
  3. Select Send. Directions for resetting your PIN will be sent to the email address associated with your Kanopy account.
Updated: 21 January 2026 08:55 AM

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