Kanopy Help
Using parental controls
Note: This article is for patrons who use Kanopy with a public library.
With Kanopy's parental controls enabled, you can only view titles in Kanopy Kids. To exit Kanopy Kids or watch videos outside of Kanopy Kids, you'll need to enter a four-digit PIN. Parental controls can only be managed from a browser. Parental control settings are linked to your Kanopy account and apply to all your devices.
To set up parental controls
- Log in to your Kanopy account from a web or mobile browser.
- Go to My Account and select Parental Controls.
- Enter a four-digit PIN and select Turn On.
To disable your PIN
- Log in to your Kanopy account from a web or mobile browser.
- Go to My Account, select Parental Controls, and enter your PIN.
- Select Turn Off.
To reset your PIN
- Log in to your Kanopy account from a web or mobile browser.
- Go to My Account, select to Parental Controls, and select Forgot PIN?
- Select Send. Directions for resetting your PIN will be sent to the email address associated with your Kanopy account.
Updated: 21 January 2026 08:55 AM