Kanopy Help

Entering a PIN with your library card

If you're being asked to enter a PIN with a library card when you weren't prompted for one before, your library updated their authentication system. You'll need to enter your library card number and PIN when adding this library to Kanopy or reactivating this library membership on Kanopy.

Your PIN is set and managed by your library. They often make your initial PIN the last four digits of your phone number. For help with your library card or PIN, please contact your library directly.

Updated: 17 November 2025 03:19 PM

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